Private by design.

Not the person you write to, from the message itself: there is no logo, header, button or banner, and the first message only says it came through a private message service. Be aware of the details: Today the sending address ends in @messagemediator.com, and the reply address and the stop/block/report links also use messagemediator.com. Someone who looks closely at the address can tell which service delivered it. Texts must include opt-out wording under US carrier rules, and WhatsApp always shows the business account name. On your side, Settings > Safety and privacy can make the app show as "Notes" and make our notification emails say only "You have a new notification". Card statements show "Names.com - AZ.AI".

Email: Your name (or the neutral name you choose) as the sender, then your message as plain text, like a normal personal email. A short footer line: "This is a private message delivered by a private message relay service", with stop, block and report links. Text message: Your message, then your name (or the neutral name you choose). On the first text: one line saying it came through a private message service, that message and data rates may apply, and how to opt out (Reply STOP). Later texts end with "Reply STOP to opt out." WhatsApp: WhatsApp shows the business account name and number at the top of the chat. That is our business account, not you. The examples on this page are made by the same code that writes the real messages.

Yes. They simply reply to the email or text (or WhatsApp). The reply comes to us, gets the same calm review, and lands in your MessageMediator inbox. They never see your own email address or number, and you never have to share it.

Yes, on every channel. Texts and WhatsApp messages come from our registered business number, and emails come from our sending address, never from yours. Nothing can make a message look like it came from your own number or address.

Your account, who you wrote to and when, and the delivery status. Message content is encrypted at rest. The text of email, SMS and WhatsApp messages is deleted from our servers after 30 days by default (you can choose 7, 90 or 365 days, or keep it until you delete it); you can delete any message at any time. Content our automatic screening flags as a threat, harassment or stalking is kept separately, encrypted with its own key, for up to 365 days.

Messages are private, except content our automatic screening flags as a threat, harassment or stalking, which is kept securely for up to 365 days and may be disclosed to law enforcement when legally required. There is no staff screen for browsing members' messages; opening a flagged record takes an administrator with two-factor sign-in and a written reason, and every access is logged. Someone who reports a message can choose to share its content with us. Email and text cannot be end-to-end encrypted (our service has to read them to review and deliver them); Private chats between members are end-to-end encrypted and we cannot read them.

No. You always send as yourself, or with "Stay anonymous" as a neutral name you pick. Names that look like a person's official role, a company or a service are refused. You are not anonymous to us: accounts are identity-confirmed and every message is logged with the account that sent it. Threats, harassment and stalking are never delivered and never anonymous: they are kept securely with the sender's details for up to 365 days and may be given to law enforcement when legally required.

Yes. Discreet and Stay anonymous are included on every plan that sends messages (Plus, Pro and Business) at no extra cost. On Free you can write, review and preview exactly what they will see.